Terms and Conditions
Terms and Conditions of Acceptance of Commissions
These terms apply equally to any associate business involved through Medisend relating to sales or matters associated with a commission payment.
Albeit that the prime customer interface is via their website; if contact is made (e.g. telephone, e-mail) it is Medisend’s policy to fully explain to the customer, either verbally or otherwise, the rationale regarding any decisions, recommendations and/or suggestions as far as is practicable at the time.
Any recommendations made by Medisend will be made in good faith, and with due regard, from the information available at that time and Medisend will therefore not accept responsibility for the results of actions taken from any recommendations or suggestions made. It is the customer’s responsibility to ensure that Medisend have a full and complete understanding of requirements, any special arrangements or circumstances and awareness of any pending criteria that would otherwise adversely affect or negate the validity of Medisend’s judgement and recommendation(s).
Any further changes may, at Medisend’s discretion, be considered to be new criteria and not therefore binding upon them.
With regard to any other products or services either supplied through Medisend or on
Medisend’s recommendation, the customer’s recourse in case of failure, unsuitability or other defect shall be between the original supplier and the customer. (Medisend would normally, in such circumstances, undertake to assist with negotiations to resolve [or otherwise] the issues involved).
No Liability for Consequential Damages
In no event whatsoever, shall Medisend or its associates be liable for any damages whatsoever, including without limitation, damages for the loss of business profits,
business interruption, loss of business (or any other) information or data or any other pecuniary loss arising out of any Medisend recommendation or service.
Delay in Supply
Whilst Medisend will undertake, and make every effort, to meet the deadlines and /or delivery requirements of the client, no responsibility and/or liability can or will be accepted by Medisend for any delay caused where factors beyond their control or influence involved. Under no circumstances whatsoever are any penalty clauses implied or accepted.
Terms of Payment
Payment is expected immediately or by arrangement on production of invoice or in accordance with agreed time limits – no period of grace is implied.
Medisend will allow 3 (three) working days from receipt of an agreed deliverable entity (be it service, product or report) for a client to notify them of any dispute or disagreement, thereafter an invoice for payment will be issued.
Once payment is 21 days overdue, Medisend reserve the right to impose a daily interest charge (3% over Base Rate) until settlement received.
(November 1999).